Bosch Recruitment 2020 For BE/BTech/Any degree As Process Executive In Bangalore On August 2020.
Bosch Recruitment 2020 – Bosch scheduled to hire for the role of Process Associate – Voice Support for B.E/ B.Tech/ Degree graduates at Bengaluru. The detailed eligibility of this post and recruitment process are given below.
Bosch Recruitment 2020 Details:
|Job Role||Process Associate – Voice Support|
|Salary||Best in Industry|
|Job Location||Bengaluru (Karnataka)|
- Bachelor’s Degree in Computer science or any relevant science field
- 1 to 2 years of experience in Customer Support or Multi-Lingual Campaigns
- Quick learner with the ability to handle calls independently
- Good working knowledge of MS Office tools: MS Excel – Advanced, MS PowerPoint – Basic
- Multi-Lingual ability is a must
English: Excellent verbal and written communication skill
Hindi: Excellent verbal communication skill
Kannada: Excellent verbal communication skill
- Any other Indian regional language knowledge is a nice to have
- Answer calls professionally and respond to customer enquiries and complaints
- Explain procedures clearly and concisely while resolving issues and follow-up complicated customer calls where required
- Be empathetic when dealing with customers
- Efficiently follow through complaints and achieve customer satisfaction
- Complete call notes and reports as necessary and update them in the CRM
- Obtain and evaluate all relevant data to handle complaints and inquiries
- Record details of comments, inquiries, complaints, and actions taken
- Manage administration, communication and coordination with internal departments
- Flexible and willing to work on shifts – 24/7 customer support
- Other duties as assigned.
How to Apply for Bosch Recruitment 2020?
All interested and eligible candidates can apply for this post online by the following link as soon as possible.