Bosch Recruitment 2020 For BE/BTech/Any degree As Process Executive In Bangalore On August 2020

Bosch Recruitment 2020 For BE/BTech/Any degree As Process Executive In Bangalore On August 2020

Bosch Recruitment 2020 For BE/BTech/Any degree As Process Executive In Bangalore On August 2020.

Bosch Recruitment 2020 – Bosch scheduled to hire for the role of Process Associate – Voice Support for B.E/ B.Tech/ Degree graduates at Bengaluru. The detailed eligibility of this post and recruitment process are given below.

Bosch Recruitment 2020 Details:

Job RoleProcess Associate – Voice Support
QualificationB.E/B.Tech/Degree
Experience1-2 years
SalaryBest in Industry
Job LocationBengaluru (Karnataka)
Last DateASAP

Detailed Eligibility:

Qualifications:

  • Bachelor’s Degree in Computer science or any relevant science field
  • 1 to 2 years of experience in Customer Support or Multi-Lingual Campaigns

Skills Required:

  • Quick learner with the ability to handle calls independently
  • Good working knowledge of MS Office tools: MS Excel – Advanced, MS PowerPoint – Basic
  • Multi-Lingual ability is a must
    English: Excellent verbal and written communication skill
    Hindi: Excellent verbal communication skill
    Kannada: Excellent verbal communication skill
  • Any other Indian regional language knowledge is a nice to have

Responsibility:

  • Answer calls professionally and respond to customer enquiries and complaints
  • Explain procedures clearly and concisely while resolving issues and follow-up complicated customer calls where required
  • Be empathetic when dealing with customers
  • Efficiently follow through complaints and achieve customer satisfaction
  • Complete call notes and reports as necessary and update them in the CRM
  • Obtain and evaluate all relevant data to handle complaints and inquiries
  • Record details of comments, inquiries, complaints, and actions taken
  • Manage administration, communication and coordination with internal departments
  • Flexible and willing to work on shifts – 24/7 customer support
  • Other duties as assigned.

How to Apply for Bosch Recruitment 2020

All interested and eligible candidates can apply for this post online by the following link as soon as possible.

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