
DXC Technology Job Openings (Walk-In) As Customer Support Representative At Bangalore On 30th January 2019:
Job Position: Customer Support Representative (Voice Process)
Experience: 0-4 Years
Qualification: Any Graduate
Job Location: Bangalore
Salary: Best in Industry
Walk-in Date: 30th January 2019
Job Description:
- Customer Support / Service experience will be required/similar call center experience.
- Ability to effectively handle multiple tasks (taking calls, responding to e-mails)
- Excellent Communication skills and Good typing skills
- Flare for Sales/reservation is must as job involves Sales and conversion targets
- Prior experience in sales, insurance, mortgage, hotel, and tourism and Airline industry process with good communication skills will be an added advantage
- Open to work in rotational shifts, week offs and in a 24X7 environment
Responsibilities:
- To accurately process reservation/booking transactions on the system
- Flair for Sales/reservation is must as job involves Sales and conversion targets
- To provide accurate information regarding hotel promotions, rates and room features and effectively convince callers to book and make reservations in Accor hotels
- To be able to respond to guests enquiries and needs
- To enhance and strengthen the relationship between guests and organization by providing excellent customer experience
- To efficiently access different tools/applications in order to provide accurate information to callers
- To perform all responsibilities in a professional manner while exercising strong verbal, interpersonal and quality service skills
Walk-In Details:
Date: 30th January 2019
Time: 11AM to 1PM
Venue:
DXC Technology,Surya Park, Mayflower Rd, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100
Contact Person: Komal Singh