HGS Walk-in for Customer Support Executive In Bangalore On 27 May 2019
Job Type : Full Time
Job Role : Customer Service / Tech Support
Job Category : BPO,Walkin,BSc/BCA/BBM,Tech Support
Hiring Process : Walk – In, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )
Roles & Responsibilities:
- Manage and asses the Customer calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of all conversations in database in a comprehensible way.
- MUST HAVE excellent communication skills (written and spoken)
- Typing speed more than 30 – 40 WPM with 98% accuracy
- Comfortable working with UK shifts
- Excellent Versant score (Online Communication Test)
- English comprehension capability with 75% clarity
Eligibility Criteria for Freshers:
- Ready to join immediately
- Should be a graduate with no backlogs (BE/B.Tech Freshers need not apply)
- Should have complete educational documents for verification
- Salary: up to 23 K
- Two-way cab facility will be provided based on shifts & Timings.
- Weekly 5 days working with fixed weekend OFF
- Graduate- Freshers can attend.
- Any candidate other than Graduate, requires minimum 06 month of experience
How to apply
Direct Walk-inDate: 27th-May-2019 (Monday)
Time: 10:00 AM to 04:00 PM
Contact Person: Poonam-7488175875 / 7632087093 / Lingeshwar- 9739906310
Venue:HGS, AMR tech Park, 1st floor, Treebo hotels corporate office, 2nd building, Hosur Road, Bommanahalli,Bengaluru, Karnataka-560068