Infosys Walk-in Drive 2020 For Freshers As International Voice Process In Bangalore On 29 February 2020
Infosys Walk-in Drive 2020 – Infosys scheduled to hire International Voice Process (Customer Support) for B.E/B.Tech/Any Degree graduates at Bangalore. The detailed eligibility criteria and venue details are given below.
Infosys BPM Walk-in Drive 2020 Details:
| Job Role | International Voice Process (Customer Support) |
| Qualification | B.E/B.Tech/Any Degree |
| Experience | 0 – 5 years |
| Salary | Best in Industry |
| Job Location | Bangalore |
| Venue Location | Bangalore |
| Venue Date | 29 February 2020 |
Detailed Eligibility:
- Qualification: Any Graduate with no backlogs
- Experience: 0 – 5 years
- Shifts: Flexible for 24/7 shifts
Skills:
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle the pressure
- Ability to multi-task, prioritize, and manage time effectively
Job Description:
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio
How to Apply for Infosys Walk-in Drive 2020?
All interested and eligible candidates can attend this walk-in drive at the following venue on 29 February 2020.
Note: Mention DS-Sneha on top of their resume
Venue Details:
Date: 29 February 2020 (Saturday) Time: 10:30 AM to 12:30 PM
Venue:
Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark – Sindhuri Convention Hall.
Bangalore
Contact: DS-Sneha (6366233488)/ DS- Farzana (6366552567)
The candidate should carry below-mentioned documents in Original:
- Carry a print out of this email along with your updated resume
- Carry all your educational and employment documents
- 2 Colour Passport Size Photographs
- ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
