Infosys Walk-ins For Freshers (0-3 years) As Technical and Customer Support In Bangalore On 10th December 2019

Infosys Walk-ins For Freshers (0-3 years) As Technical and Customer Support In Bangalore On 10th December 2019

Infosys Walk-in-interview Walk-ins For Freshers (0-3 years) As Technical and Customer Support In Bangalore On 10th December 2019.

Company Name: Infosys BPM Limited

Job Location: Bangalore

Experience: Freshers/Experienced (0 to 3 years)

Job Type: Walkin

Job Category: BPO

Job Position: International Voice Process (Technical and Customer Support)

Qualification: Any Graduation

Eligibility Criteria:

  • Any Graduate with no backlogs.
  • Shifts: Flexible for 24/7 shifts.

Job Description:

  • Manage large amounts of incoming and outgoing calls.
  • Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Should be ok to work in 24X7 environment and night shifts.
  • Should be ready to work in a target oriented portfolio.

Documents Required:

  • Updated Resume.
  • All your educational and Employment documents.
  • 2 Color Passport Size Photographs.
  • ID Proof – Pan Card, Driving License, Voters ID, and Passport (Aadhaar Card – Mandatory).
  • Carry print out of this email.

Note:

  • Referred by: DS-Sneha (6366233488) / DS-Roshni (9606062368)

How To Apply: Directly Walkin to below-mentioned venue.

Walkin Date: 10th December 2019

Walkin Time: 10.30 AM to 12.30 PM

Walkin Venue:

Infosys BPM Ltd,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar,
Bangalore.
Landmark: Sindhuri Convention Hall.

Contact Person: Ramya

Company Website: www.infosysbpm.com.

About the Author: Athulthampan

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