
Infosys Walk-in-interview Walk-ins For Freshers (0-3 years) As Technical and Customer Support In Bangalore On 10th December 2019.
Company Name: Infosys BPM Limited
Job Location: Bangalore
Experience: Freshers/Experienced (0 to 3 years)
Job Type: Walkin
Job Category: BPO
Job Position: International Voice Process (Technical and Customer Support)
Qualification: Any Graduation
Eligibility Criteria:
- Any Graduate with no backlogs.
- Shifts: Flexible for 24/7 shifts.
Job Description:
- Manage large amounts of incoming and outgoing calls.
- Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio.
Documents Required:
- Updated Resume.
- All your educational and Employment documents.
- 2 Color Passport Size Photographs.
- ID Proof – Pan Card, Driving License, Voters ID, and Passport (Aadhaar Card – Mandatory).
- Carry print out of this email.
Note:
- Referred by: DS-Sneha (6366233488) / DS-Roshni (9606062368)
How To Apply: Directly Walkin to below-mentioned venue.
Walkin Date: 10th December 2019
Walkin Time: 10.30 AM to 12.30 PM
Walkin Venue:
Infosys BPM Ltd,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar,
Bangalore.
Landmark: Sindhuri Convention Hall.
Contact Person: Ramya
Company Website: www.infosysbpm.com.