McAfee Job Openings as Technical Support Intern At Bangalore In October 2018

 Job Role  Technical Support Intern
 Qualification  B.E/B.Tech/B.Sc
 Experience  Freshers
 Job Location  Bangalore

 

Eligibility:

  • Bachelor’s Degree in Engineering Or
  • Bachelor’s Degree in Science Or
  • Any equivalent Bachelor’s Degree in Science as recognized by Government body
  • Industry certifications like CCNA, MCSE, S+ will be preferred.

Skills:

  • Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
  • Basic networking knowledge.
  • Knowledge of computer security procedures and protocol.
  • Exposure to security concepts is an advantage.
  • Excellent verbal & written communication skills is a MUST.
  • Be able to effectively communication with global customers over phone & email.

Job Description:

  • Act as the first point of contact for corporate/enterprise customers of McAfee.
  • Handle real-time voice calls and portal cases and respond in a timely manner.
  • Work in a team with assorted expertise.
  • Update customers on progress of their cases on a regular basis.
  • Leverage team members’ expertise to deliver resolutions to customers in a timely manner.
  • Maintain a friendly, open, approachable, positive attitude.

 

About the Author: Sneha Sadhasivan

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