Redbus Walk-in For Freshers As L1 Support Engineer On 11-13 November 2019 In Bangalore

Redbus Walk-in For Freshers As L1 Support Engineer On 11-13 November 2019 In Bangalore

Redbus Walk-in For Freshers As L1 Support Engineer On 11-13 November 2019 In Bangalore

Job Description:

Skills required:

  • Excellent interpersonal and communication skills, both (written and verbal communication).
  • Good aptitude.
  • Good in writing complex SQL queries.
  • Basic knowledge of a programming language/scripting language.
  • Knowledge of relevant software computer applications and equipment.
  • Strong problem-solving skills
  • Effective listening and client-facing skills

Experience Required:

  • Experience – Only Freshers
  • Primary Skill – SQL /Oracle
  • Any other programming/scripting language like java, net, python, javascript.
  • Understanding of SDLC.
  • Desired Prior working experience in technical support or related functions.
  • Education background (BE / BTECH / BCA)
  • SQL/oracle certified (optional)

Essential Functions:

  • Interact with end-users to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather information and determine the issue by evaluating and analyzing the symptoms.
  • Follow standard processes and procedures.
  • Evaluate issues and escalate to relevant team(s) or department(s) if needed.
  • Collaborate with other teams, departments, and divisions to resolve issues.
  • Stay current with system information, changes, and updates.
  • Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
  • Works with the relevant team to resolve or automate frequent concerns.
  • Proactively interacts with regional teams/stakeholders to understand concerns.

Need someone who can speak – English / Hindi / Kannada.

Please note we are not looking for candidates from BE Civil / Mechanical or any non-relevant field.

Date & Time:

November 11 – November 13
10 AM Onwards

Venue:

Ibibo Group Pvt. Ltd.
Ground Floor Tower B1,
Golden Enclave,
Corporate Block Old Airport Road,
Bangalore -560017
Contact – Rinku Jain

About the Author: Athulthampan

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